Property management is more than just providing a service for money. Certain ethical practices of property management should be present in order to offer high standards of professionalism across the industry.
Here are 4 important ethical practices of a property manager:
- No Discrimination based on race, color, sex, or religion. It is perfectly acceptable to have a strict tenant qualification process, but no one should be turned away because of the color of their skin or ethnicity. Phoenix is a wonderful place to live, and provides opportunities for people from all walks of life. A good Phoenix property management company will work to provide a win win for both property owners and tenants without discriminating against anyone.
- Honest marketing techniques is another way good property management companies stand apart. Bait and switch, hidden fees, fine print, are all tactics that although may not necessarily be illegal, can certainly be unethical. Be wary of a property management company that uses derogatory statements about other companies or people as their main marketing message.
- Health and safety should be a priority. A property manager can do a lot to make sure property conditions are safe, which will benefit both homeowner and tenant. A big part of this is just being available and reachable for general questions, information, and perhaps the most important – available after hours for emergency situations.
- Respecting privacy is not only ethical, but highly appreciated by most tenants. Surprise visits may be necessary at times, but generally it is only fair to offer some notice before a visit or inspection. Some common courtesy and respect can go a long way to make successful and long term relationships.
Ethical property management practices build successful relationships with both owners and tenants. If you or someone you know is in need of property management services in Phoenix, please call 602-368-5730 or request a free quote online.