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Please contact our 24-hour-a-day, 7-day-a-week, Maintenance Hotline at 1-888-400-9220 to speak with a live representative for any maintenance requests!
THINGS TO CHECK BEFORE CALLING MAINTENANCE
| Smoke detector won’t work when tested |
Monthly check and replace battery. Notify maintenance at once if still not working |
| Smoke detector beeps softly on and off |
Check and replace battery. |
| No power to plugs or switches |
Check breaker panel or fuse box. Check and reset. |
| Garbage disposal won’t work |
Push reset button on disposal or use allen wrench and turn. |
| No hot water |
Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses valve closed. |
| Hot water “TOO HOT” |
Check thermostat on tank and turn down. |
| Faucet or toilet leaks |
Turn off water fixture under sink, toilet at valve and notify maintenance. |
| Toilet plugged |
Try plunger. If still plugged call maintenance. |
| Sink plugged |
Remove hair from drain |
| Heater not working |
Check thermostat. Check button or pilot lights. Furnace covers on correctly? Is pilot light lit? Breaker tripped? |
| Dishwasher won’t drain |
Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up. |
| Refrigerator too warm or too cold |
Check thermostat, set correctly. Front and Back grills clean. Clean out drain hole. |
To better serve you, please make all non-emergency maintenance requests online.
- If you do not have a login + password: Click “Sign Up” in the login module and enter your information using the email address you have given us and the address of your rental home.
- If you already have a login + password, login and then click "Service Request" and fill out the required fields.
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